Recent Posts


9/23/2022 (Permalink)

It’s the water you don’t see! Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.

SERVPRO® of Fayette County professionals have the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. 

When time matters, technology and equipment must be counted on to perform. SERVPRO® of  professionals will answer your call with fast action and a full arsenal of drying equipment.

Here are a few of the tools used by our SERVPRO® professionals.

  • Moisture Sensors-  Used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters- Used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
  • Thermohydrometers- Measure temperature and relative humidity. When armed with this information, we here at SERVPRO® of _____can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggers- Atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers- Dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solutions that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.    

The bottom line? SERVPRO® of Fayette County professionals have the training and equipment to make it “Like it never even happened."

Tracie " Dusty" Nichols


Flooding and Electrical Outlets

9/16/2022 (Permalink)

A picture of water rising to an electrical outlet. Flooding and Electrical Outlets

When flooding occurs in your home or business you need to worry when the water rises to the height of electrical outlets. This can result in a loss of power. However, in some cases the results can spark and damage can create a fire in a house, apartment, or commercial building. There are restoration companies that specialize in water damage, but very few have the experience that can handle fire damage and water damage like SERVPRO of Fayette County.

For decades we have been in the business of restoring homes to original condition. Our expert response teams can pump out a basement and scrub away smoke residues with equal ease. Fortunately, fire damage that is caused by a flooded outlet is usually small and is mainly just smoke damage. In either disaster, removal of drywall is critical so that the workload is not as difficult to deal with.

However, the rising smoke can leave residue higher up on the walls, requiring more panels to be removed. Ceiling tiles can also require cleaning after a fire as well. When an outlet is damaged by water, it needs a replacement from the hardware store, which typically costs less than $5 apiece. The spot where the fire begins, the point of ignition, would be the outlet in this case. The wires leading to the outlet are melted to the outlet box and may require cutting from above where there is any damage.

It is important to inspect the rest of the building as well to ensure that the fried wires did not compromise any other building materials. If the damage runs very far back along the wires, then they require replacing so that the new outlet is in the original location. Our technicians are trained to run new wiring from any point in the structure back to the breaker box if it is needed to rebuild the wiring system of your home or business. This task is extremely easy!

A different team member removes the flooded drywall; exposing the drywall for easier access. Dealing with damage from a flood can be a very difficult and stressful process. Restoring your home and property from both requires professional treatment and care from experts with a nationwide support network or equipment.

SERVPRO of Fayette County is ready to help you whenever disaster strike.

Tracie "Dusty" Nichols


Conserve Water

9/2/2022 (Permalink)

A picture of hands washing with soap. Conserve Water

Unlike your home, your commercial building has various employees and clients/customers. You and your family might make conscious efforts to conserve water, but oftentimes, those in your building may not. How often do you use your bathroom sink and walk out with the water still running? Probably never! Now consider this. How many times have you visited an empty public restroom with a running faucet? Probably a few times a year! 

One solution would be to install touch-free faucets. This saves businesses a lot of money, even if the initial cost isn’t very low. 

Additionally, you can make an easy switch of replacing your faucet aerators with newer ones of lower power. After companies make this switch, they typically notice the new aerators only use a fifth of the water the older ones did.  Another money-saving, bathroom investment is purchasing new flush valves.

Today, there are some great options to choose from. You can buy water-saving flush valves that use 20 percent less water than newer toilets and 70 percent less water than pre-1992 toilets. If you operate a restaurant or any other facility that calls for a dishwasher, you may want to upgrade to a water-saving dishwasher. Although they cost about the same as normal dishwashers, these washers use 40 percent less water, not to mention less energy too. A few more tips for saving water in your commercial building include planting shrubs, bushes, flowers, etc. that require less water instead of growing plants that demand water.

Additionally, you should make sure your irrigation device is positioned practically. The sidewalk shouldn’t be drenched after a watering session. Also, check for leaks or drips. You'll need them repaired to save water (and money).  If you’ve noticed rainfall and your irrigation schedule collide, you may want to invest in a rain or soil moisture sensor. You can save a lot on your water bill from what nature has to offer. Plus, if it has rained or the soil is damp enough, the plants could potentially drown. 

Lastly, meter your irrigation separately, as unless you do so, your water company will send all the water coming from the property to a wastewater treatment plant. If you do choose to meter, your sewer bill will plummet.

We at SERVPRO of Fayette County encourage you to incorporate a few of these tips into your commercial business and see how much water (and money) you can save!

Tracie "Dusty" Nichols



8/19/2022 (Permalink)

Why choose SERVPRO?! 

Why is that even a question?

SERVPRO of Fayette County Is very into accountability. We want you as a customer to feel good about working with us and want you to be able to rely on us. There are many guidelines that we are accountable for. We have all insurance requirements and receive certification of insurance. We do background checks on all employees. SERVPRO of Fayette County follows guidelines and procedures. Each franchise response with 24- hours services. We mountain all status on each job. So you as a customer can relax through the process while the work can fall on us. 

If you have any questions, please call us today! 

"Like It Never Even Happened"

Tracie "Dusty" Nichols


How To Unclog Your Sinks

8/12/2022 (Permalink)

A picture of a woman using a plunger to unclog her sink. How To Unclog Your Sinks

When you notice your sink draining slower or not at all, it’s more often than not a sign that your sink has a clogged drain. Whether you can see it on the surface of your drain, or it’s lodged somewhere in the pipes, it’s something that needs to be dealt with as soon as they can. Otherwise, the blockage can become bigger and even harder to remove. If you notice your water drainage starting to slow, try one of these tricks provided by the Home Depot;

  • Carefully pour boiling water into the drain and allow it to flush out the clog and repeat as needed
  • Pour baking soda and white vinegar, use a sink stopper to plug the drain for about 20-minutes, then pour boiling water down the drain slowly and repeat until the block has been cleared
  • Use a plunger in a small puddle of water in the sink
  • You can use a plumbing snake to clear a clogged bathroom sink
  • Attach a wet-dry vac hose to the stopper pipe and connect the other end to a vacuum, pulse the power on and off a few times to help get the clog moving, and then sucked out

If none of these methods work, call a plumber or another qualified professional to help. And never try to continue using a sink when it’s badly clogged. Always be prepared and make sure you’re aware of your drain ahead of time. If it starts to slow, try one of these tricks right away. It might save you some hassle later on.

As always, if disaster strikes, SERVPRO of Fayette County are always here for you.

Tracie "Dusty" Nichols


Fire Pit Safety.

7/29/2022 (Permalink)

A picture of a fire pit. Fire Pit Safety.

Fire pits are a great way to accessorize your yard and they are perfect for gatherings! When you use your fire pit, make sure you are keeping you and your property safe by following these safety tips!

Location: Make sure you keep your fire pit AT LEAST 10 feet away from any structures. This may help prevent sparks from hitting your home and excessive smoke from entering your or your neighbor’s home. Do NOT put your fire pit under tree branches or on a covered deck. Make sure your fire pit is in a location where the flames and sparks will not hit any objects.

Under the Pit  If your fire pit is not built into the ground, make sure you have stone, brick, gravel, or concrete under the pit. This will help prevent the area below the pit from burning. You should NEVER place your pit over dry grass or over a wooden deck. This is because the heat from the base of its pit may spark a fire to the ground below it. 

Weather  Do not use your fire pit if it is windy. The wind may push sparks from the fire to an area that is flammable.  When you are using your fire pit, you should notice the direction the breeze is blowing. You should move any object out of the way of where the breeze is blowing to help prevent a fire from occurring. 

Lighting the Pit When lighting your fire pit, use a commercial fire starter pack. Do NOT use lighter fluid or gasoline to light the pit or to relight fires. You should always keep water nearby just in case the fire inside of the pit spreads. Before you use your fire pit, you should check your town’s laws on fire pits. Some towns require a permit and an inspection.

If the unfortunate happens, call the experts at SERVPRO. We will restore your property and make it look “Like it never even happened.”

Tracie "Dusty" Nichols


Disinfecting Drinking Water After A Disaster

7/15/2022 (Permalink)


1. Use bottled water that has not been exposed to flood waters if it is available.

2. If you don’t have bottled water, you should boil water to make it safe. Boiling water will kill most types of disease-causing organisms that may be present. If the water is cloudy, filter it through clean cloths or allow it to settle, and draw off the clear water for boiling. Boil the water for one minute, let it cool, and store it in clean containers with covers.

3. If you can’t boil water, you can disinfect it using household bleach. Bleach will kill some, but not all, types of disease-causing organisms that may be in the water. If the water is cloudy, filter it through clean cloths or allow it to settle, and draw off the clear water for disinfection. Add 1/8 teaspoon (or 8 drops) of regular, unscented, liquid household bleach for each gallon of water, stir it well and let it stand for 30 minutes before you use it. Store disinfected water in clean containers with covers.

4. If you have a well that has been flooded, the water should be tested and disinfected after flood waters recede. If you suspect that your well may be contaminated, contact your local or state health department or agriculture extension agent for specific advice.

Tracie "Dusty" Nichols


Process of Storm Damage

6/30/2022 (Permalink)

I have Storm Damage! What is the Process?

In Fayette County terrible weather which causes Storm damage is a pretty common occurrence whether it's Hurricane season or not and this storm damage can wreak havoc on properties, homes, buildings and vegetation.

With storm damage comes high winds which in turn cause wind damage that can loosen or blow off roofing shingles and massively affect the health of your roof. The roof is a key element of any structure and when it gets compromised then moisture can penetrate the structure causing wood and other building materials to be affected. These effects are rotting, swelling, warping and destruction of these building materials. When these things start to happen the ceiling will become compromised and then a whole litany of problems can follow this problem.

Storm Damage brings high winds, hail, rain and lightning and these things can exacerbate the problem. For these reasons SERVPRO offers Storm Damage remediation 24, 7, 365 and we come in when nobody else will answer the phone and we get you back to where you were before the storm, "Like it never even happened."

The storm damage restoration process is pretty simple and usually follows these specific key stages of the process.

Step 1: Initial Inspection It does not matter if it’s a business, residential or facility property, the initial inspection is one of the most important aspects of the process. SERVPRO will send its storm damage experts to do a thorough examination of the interior, exterior, roofing and grounds of the property. This extensive inspection will help the SERVPRO professional discover and identify the extent of the damage, the source of the water intrusion and any other safety elements or important notes that need to be documented for the client and the insurance provider. When the initial inspection is completed the SERVPRO storm technicians will be able to create an initial scope of work for the project that will be discussed with the point of contact and the insurance adjuster on the claim.

Step 2: The Work Begins Once the scope of work needed to remediate the issues on the property have been agreed upon by the client, the adjuster and SERVPRO it is now time for the work to begin. The type and level of work will vary with each project sometimes requiring pumps & water extractors. Then there are times when the visible and standing water have already left the building and some light demo is necessary before placing dehumidifiers, fans and air scrubbers into the space. For larger loss projects things like desiccants, DX units and generators may be necessary. Regardless of the situation needed by the client at hand SERVPRO can handle any job large or small when it comes to storm damage or water damage.

Step 3: The Work is Completed Once the team has remediated all of the affected areas, removed all of the water and cleaned all of the affected areas professionally the technicians will remove all of the equipment from the property and make it like nothing ever happened. SERVPRO will create a report full of pictures, explanations, videos, daily reports, equipment logs, drying logs and a timeline to submit to the insurance company for approval. As you can see, when anyone suffers from storm damage due to natural disasters, the storm damage restoration process is something the SERVPRO experts can handle quickly and easily.

If you've recently suffered from storm damage and are looking for storm damage repair or water damage cleanup, contact the specialists at SERVPRO of Fayette County today to help restore your home.

Tracie "Dusty" Nichols 


What is an ERP?!

6/24/2022 (Permalink)

When disaster strikes you need to be prepared and ready. We offer a specific plan called an ERP. An ERP stands for Emergency Ready Plan, and is critical for working on immediate mitigation and recovery services.

SERVPRO can work with you on creating a plan tailored to your business and employees. Ask yourself this, is your business prepared for when a disaster strikes? Almost 50% of businesses that close during a disaster almost never reopen. Having a plan in place can decrease those odds and help your business get back on your feet quickly without a significant profit loss.

Does your ERP works on incident response and disaster recovery, meaning you will know what to do the second disaster strikes your business. We work with you on filling in all the needed information, such as shut off valves, chain of command, contact information, and more.

Call us today to get your FREE ERP. Why not be ready when disaster strikes?

Tracie "Dusty" Nichols


Process Through Water Loss

6/10/2022 (Permalink)

A picture of a water pipe loosing water. Process Through Water Loss

Experiencing a water loss can be a traumatic time for you or your business, so we put together a free guide of 10 things that walks you through the process of what to focus on if you have a water loss in your home or business.

1. Assess the situation: It is critical to look over the situation and see exactly what you are dealing with. It is critical to make sure that you take plenty of photographs of the damage and make sure that the source of what caused the damage is well documented. It is extremely important to make sure you do not walk or enter the water if the power is still on in the home or business. At this time it is proper to check with your insurance company to see what type of coverage you have.

2. Check was is wet throughout the damaged area: Through the use of moisture meters and other devices, you can begin to see what is wet and not wet. It is critical that you map out the damage and affected area. This can be an important part of the documentation process.

3. Begin the water extraction process: The first step after the documentation has begun, is to get the water removed as soon as possible. If the water sits for too long it can begin to create secondary damages. Water can be removed by using portable or truck mount extractors. Portables will take more time, and the truck mounts are much faster and efficient.

4. Begin to remove damaged materials that can not be dried and ventilate enclosed areas: Once all of the water has been extracted, certain flood cuts and other vent holes might be necessary. This is to allow air flow in closed off spaces. If no ventilation is allowed, secondary damage can occur inside the walls. Many times if you are dealing with sewage water, more flood cuts will be necessary. Try to take as many before and after photos as well.

5. Start to place air movers and dehumidifiers throughout the home or facility: The proper amount of equipment is critical when drying out a structure. It is important to make sure that all of the guidelines of the IICRC are followed to insure proper drying times. Be sure to continue to take plenty of photographs of the equipment in place on the job.

6. Monitor the drying process daily: Every 24 hours it is critical to make sure that you are checking the facility to make sure that it is drying. Sometimes there might be a delay in the drying process due to the source of the damage not being corrected. If so it will need to be corrected so proper drying can occur. Be sure to document the drying data each day for accurate records.

7. Remove Equipment: Once the home or building is dry, all of the equipment can be removed. It is important to make sure the right cleaning products are used to clean up the affected area. This will keep other secondary issues from happening as well.

8. Document with more photos: After the job is complete, be sure to document with more photos. This will keep accurate records for your insurance company from start to finish. You can never take too many photos when dealing with a water loss.

9. Begin the reconstruction process: Once everything is dry, you can begin to put the pieces back together. In some cases you might have to hire a contractor to do specific tasks like repair damaged drywall from the water. Be sure to continue to document any and all work on your home or business.

10. Keep complete records on file: After the entire job is complete, be sure to keep all of your records on backup. This can be valuable in case of any secondary damages in the future. SERVPRO can handle any water damage job from start to finish. It is critical to make sure you understand the in's and out's of each step mentioned above.

SERVPRO has the team and equipment to handle any size job and make sure that it is properly documented along the way. If you have any questions, or need emergency services you can call SERVPRO, 24/7!

Tracie "Dusty" Nichols