Recent Why SERVPRO Posts

TGIF

1/3/2020 (Permalink)

The new year is here! 2020 is off to a good start and the first week has come to a close. This is the year of growth in all areas of life from professional growth, to spiritual growth and even physical growth. Set daily, weekly and monthly goals for each category and section of your life to make sure that you're making progress towards where you want to be this year. Goals are important in succeeding in life because it helps you visualize what you want to do as well as stay up to date on what you've done and what you still need to accomplish.

Above all, never lose confidence in yourself and what you can accomplish by trying. They say life is like watching a television, if you don't like the channel, all you have to do is get up and change it yourself.

New Years Resolutions

12/28/2019 (Permalink)

As this year comes to an abrupt end and the new year quickly approaches, several things come in perspective. The first being that you managed to survive the year in its entirety and the second being the things that you want to change or make happen in the upcoming year. Modern day people call these things, New Years resolutions. Sometimes these changes we want to make are hard but they can impact our life greatly and really put us in places to succeed: economically, physically, emotionally, or any combination of the three. 

That's why as the this year comes to a close and 2020 is set to begin, I plan to not only make changes to my life to better myself but also to better my career as a marketing representative. I am going to continue to make SERVPRO a household name around my area and continue to improve how I help the customers, my SERVPRO franchise and most importantly myself. 

Each new year is about growth and moving passed where you were previously. Stand firm by your resolutions and work hard to achieve them because you never know the amount of good it can bring to your life and the people around you.

Family

12/27/2019 (Permalink)

SERVPRO truck on site This is a SERVPRO truck on site at a family's house.

The average human will meet an upwards of 10,000 people in their lifetime. That is a lot of names and faces and birthdays to remember. However on average, people only actually socializes with their inner most circle, and the average amount of people in someone's inner most circle is way less than 10,000. Try four people. This stat alone is mind blowing and really throws things into perspective. People come and go in life all the time, in and out of contact.

This brings me to my point. Your family and family in general are the most important things we have on this Earth. It is incredibly valuable because they rarely ever leave your life and love and cherish you not matter the circumstance. Family is that blood bond that is usually stronger than diamond.

Here at SERVPRO of Fayette we are heavily family oriented and our goal is to make you feel apart of that when ever you're in your time of need.

Containment

12/27/2019 (Permalink)

Containment unit This is a containment unit that was set up in the basement of a house where we were doing a fire job.

SERVPRO is always dedicated to making sure the problem in your home doesn't worsen. We take the necessary precautions to avoid collateral damage, saving you money in the long run. 

In certain jobs such as a water, mold or fire, the crew sets up containment units made out of big sheets of plastic and tape to ensure that the problem doesn't spread to other areas of the building and get worse. This also protects your assets from damage from equipment or the actual source of the problem. 

At SERVPRO we care about the work we do and always strive to make it the highest quality possible. Aside from excellent work and precision we also care about our customers, their property and ultimately their satisfaction. We strive for perfection in everything we do. 

Thorough through and through

12/27/2019 (Permalink)

Bedroom The crew had to strip the walls in order to get inside and dry the water that was in there.

Getting the job done right the first time around is crucial for both the victim of the accident as well as the team working to mediate the problem. At SERVPRO we pride ourselves in working through any problem thoroughly and getting the problem fixed so that it can't get worse and do more damage. Even if there's water deep into the walls, for example, we will strip the walls in order to get to the problem and fix it. Also getting the job done right the first time saves time and money for both parties because you, as the worker, don't have to come back out and haul all the supplies and men back out with you as well as the owner, the customer, doesn't have to shell out more money to have everyone come back out. At SERVPRO we make sure we get the job done the right way the first time!

Service Response Guidelines

12/23/2019 (Permalink)

As service professionals, it is our job to always keep the customer's priorities first and try our hardest to keep them satisfied. This is the most important part of any service job and SERVPRO is no different.

The service response guidelines, or the 1 4 8 rule, is SERVPRO's guarantee to the customer that their problem will be handled in a timely manner and that it is a very high priority for us. Customer satisfaction is a priority throughout the whole process of our business from getting a notice of loss, mitigation of the problem, and during the verbal briefing of the scope. 

If the customers are satisfied with our work and our ability to mitigate disasters, word of our good work will spread and it will increase productivity and business with others. Ultimately, helping customers in their time of need after a loss is the most rewarding experience that comes from our work, both emotionally and economically.

More than 1,600 Franchises Nationwide in 48 States

9/7/2018 (Permalink)

SERVPRO is a Franchise company with over 45 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon.

You may be aware that your local SERVPRO Franchise Professional is part of a Franchise System that has been helping make fire and water damage "Like it never even happened" since 1969. But did you know that system has grown to include more than 1,600 franchises nationwide in 48 states? 

Wherever there is a house full of water or an office full of smoke, you can count on  SERVPRO of Fayette County's Franchise Professionals to respond quickly.

When fire and water damage take control of your life, we help take it back.

Protect Your Most Valuable Assets!

9/7/2018 (Permalink)

You Have So Much Time and Energy Invested in Your Home

Choose SERVPRO of Fayette County Franchise Professionals to protect your most valuable assets.

Your home is a reflection of you and makes an impression on all those who enter it

You invest you time, energy and hard earned resources to maintain, protect and increase the value of your home.

When you need work done on your home, you should expect the very best service at a fair price.

SERVPRO Franchise Professionals are committed to providing fire and water cleanup and restoration services, as well as top-quality professional cleaning services for your entire home.

When you need help because of a fire or water damage call a company you can trust!

SERVPRO of Fayette County

724-628-3022

Like it never even happened.

Water Damage Timeline

9/6/2018 (Permalink)

When you have a water damage, immediate response helps to minimize the damage and cleaning and restoration costs.

                         Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path. 
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

                            Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

                       48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious bio-hazard contamination is possible.

                       More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

Emergency Response

8/15/2018 (Permalink)

SERVPRO Franchise Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster a SERVPRO Franchise Professional can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down. 

             Emergency Response 1 - 4 - 8  

               Service Response Guidelines

1. Within one hour from notice of loss, a                  SERVPRO Franchise Professional will contact        your  insured to arrange for service.

4. Within four hours of loss notification, a                SERVPRO Franchise Professional will be on-          site to start mitigation services. 

8. Within eight business hours of on-site arrival,      a verbal briefing of the scope will be                    communicated to the adjuster.